Maintenance and Operation Guidelines for Curved Sliding Doors, Gates and Fixed Glazing


Unlock the key locking cylinder, move the lever to the down position and pull the door handle to slide each door pane open.

Operate one door at a time and do not bang doors into each other or into the frame.


The installed product should only be used in the correct and intended manner it was designed for and never subjected to any usage outside these parameters.

The installed product and all its materials, coatings and fixings should be subject to a visual inspection every 3 months for:

  • Damage
  • Loose fixings
  • Loose or torn gaskets
  • Reduction in performance

Sliding track and drainage holes must be kept clear of debris, leaves and dirt, including  the regular maintenance of drainage slots (example shown in  figure 1)

Every 6 months a full check should be made as above plus lubricating, locks, stainless steel track and all moving parts, (example shown in figure 2). In a coastal locations all moving parts should be cleaned and lubricated more regularly to make sure there is no salt build up.


The product will benefit from a clean down being completed. The frequency of this will be governed by the environment in which the product is installed. In a harsh coastal / industrial environment we would recommend this be at least 3 months between cleans, however, where the environment is considered non-coastal and normal urban then the frequency can be pushed out to 6 monthly, or as needed.

Maintenance of powder coated and anodised finishes must follow the simple maintenance procedure of washing the surface with warm soapy water. Do not try to clean the products with solutions containing bleach, acids or abrasive cleaners. 

So as to prolong the life of any painted surface, then it is strongly recommended that no cleaners containing esters, ketones or chlorinated solvents are used. 

Glass units

Glass units should be periodically washed down with warm soapy water. This also applies to obscured glass panels.

Glass panels treated with the BalcoNano® self-cleaning coating

Never use harsh cleaners or chemicals on your treated/coated surfaces as it may damage the coating and the underlying surface.  Our coating reduces cleaning time but it does not eliminate it entirely. It is similar to the development of non-stick cooking pans. While you can cook food in uncoated pans, it is so much easier to clean if you cook with non-stick pans. While you still must maintain your glass with a coated surface, the time and effort required are significantly reduced.

Cleaning method

Wet the surface and use a nylon sponge to wipe it down, rubbing in a circular motion. You should feel any ‘sticky’ places becoming smooth again. Then rinse or spray the surface with clean water, let the water drain off and wipe dry.

Maintenance of drainage slots

Figure 1 - Maintenance of drainage slots

Clean the chamber between the moving and the fixed part every 6 months, or more frequently if required. Making sure to clear the drainage slots of any debris, leaves etc.

Lubricating moving parts

Figure 2 – Lubricating moving parts

Check the operation of the components every 6 months, or more frequently if required. Any dust, salt or dirt must be removed. Once cleaned apply a silicone and corrosion free oil or lubricant.

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