Question 1

Does Balconette supply glass balustrades to trade customers?

Accepted Answer

Yes, Balconette actively supplies to trade customers. They work with a large established base of professional builders, installers, and architects who regularly work with glass balustrades and Juliet balconies. The company offers various options and specialized services for trade customers who work with them regularly.

Question 2

What types of glass balustrade systems does Balconette offer to trade professionals?

Accepted Answer

Balconette offers multiple glass balustrade systems for trade professionals including Frameless Glass Balustrades, Aerofoil Glass Balustrade Systems, Hybrid® Orbit Balustrades, Hybrid® Aerofoil Balustrades, and SG12 Frameless Balustrade. They also supply Privacy Screens, Glass Gates, Stair Glass Balustrades, and Metal Railings (Milano). Additionally, they offer the BalcoDeck® all-in-one decking and balustrade system and composite decking options.

Question 3

What kind of guarantee does Balconette provide on their products?

Accepted Answer

Balconette provides a comprehensive 10-year product guarantee on their glass balustrades and Juliet balconies. They also offer a 100% Money Back Guarantee, demonstrating their confidence in product quality and customer satisfaction.

Question 4

Do Balconette's systems comply with UK building regulations?

Accepted Answer

Yes, Balconette's glass balustrade and Juliet balcony systems comply with UK building regulations. The company provides comprehensive technical documentation including structural calculations to ensure compliance with regulatory requirements.

Question 5

What technical support is available for trade customers?

Accepted Answer

Balconette provides extensive technical support for trade customers including access to a technical support team, technical specifications documents, structural calculations, installation guides, and a wind load calculator tool. They also offer professional consultation and provide a basic details index for all products to assist with project planning and installation.

Question 6

How can trade customers get pricing for Balconette products?

Accepted Answer

Trade customers can obtain customized quotes by contacting Balconette directly. The company offers 'Get a Quote' and 'Get a Price' options for personalized pricing. Specific prices are not listed on the website as they provide tailored quotes based on project requirements and trade customer relationships.

Question 7

What materials are used in Balconette's balustrade systems?

Accepted Answer

Balconette's balustrade systems are constructed using high-quality materials including toughened/tempered glass, stainless steel components, and aluminum profiles for Aerofoil systems. They also offer metal railings options, combining these materials to create fully frameless, semi-frameless, and hybrid systems that combine glass and metal components.

Question 8

What professional accreditations does Balconette hold?

Accepted Answer

Balconette holds several professional accreditations including Constructionline Gold Member status, SMAS certification, CQMS Safety certification, and CHAS accreditation. They also have various insurance verifications available, demonstrating their commitment to professional standards and safety compliance.

Question 9

What payment security measures does Balconette have in place?

Accepted Answer

Balconette uses secure payment processing with Verified by Visa and MasterCard SecureCode authentication systems. They accept major credit cards including Mastercard and Visa, ensuring safe and protected transactions for all customers including trade professionals.

Question 10

Are there specialized programs available for regular trade customers?

Accepted Answer

Yes, Balconette offers specialized trade programs and various options specifically designed for regular trade customers. While specific program details are not listed, the company encourages trade professionals to establish ongoing relationships to access these specialized services and benefits.

Question 11

What types of projects are Balconette's systems suitable for?

Accepted Answer

Balconette's systems are suitable for a wide range of applications including residential and commercial projects. Their product range covers stair glass balustrades, Juliet balconies, privacy screens, glass gates, decking systems, and various indoor and outdoor installations. The systems can be installed in garden settings, urban environments, and multi-level properties, as demonstrated in their product imagery.

Question 12

What additional products does Balconette offer beyond standard glass balustrades?

Accepted Answer

Beyond standard glass balustrades, Balconette offers the BalcoDeck® all-in-one decking and balustrade system, self-cleaning glass coating for easier maintenance, composite decking options, privacy screens for added seclusion, glass gates, and metal railings (Milano). These complementary products allow trade customers to provide complete outdoor living solutions for their clients.

Do You Supply to the Trade?

Supplying Glass Balustrades to Trade Customers

Related FAQ Videos:

Related Links for Further Information:

Reviews

News

About the Company

Contact Details

Juliet Balcony

Juliet Balcony Styles

Glass Balustrades

Glass Balustrade Styles

BalcoDeck®

Resources