Why Should I Choose Your Premium Package?

To price your balustrade requirement first choose the shape most similar to yours

1-Sided

2-Sided

3-Sided

4-Sided

5-Sided

Curved

Deciding on the ideal design for the balustrade you envisage is an exciting process with an intriguing number of options. It pays to become familiar with the product that you believe will offer the best solution for your outdoor balcony area. Ways to accomplish this include:

• Studying our website to comprehensively explore the 360-degree Virtual Tours and project galleries which demonstrate the range of balustrades through pictures and videos and vibrantly bring them to life.   
• Alternatively, in selected regions nationally we have welcoming Balconette Ambassadors who gladly open their homes showcasing previous projects that have reinvigorated their experience of the great outdoors.
• Utilise the 3D Designer tool on our website and try out different styles, designs and variations. This is a chance to virtually explore concepts without the need to build physical models or visit installations in situ.                              
• Perhaps the best option is coming to our spacious showroom in Surrey, seeing the full range of products and systems and discussing glass, handrail and finish options with our product experts. At the showroom, questions can be asked, options can be explored and a tactile interaction with your ideal system can be enjoyed. Hands-on is the ideal approach here.  

After perusing all the product possibilities by these means you can happily make the choices of the balustrade system that you desire for your home and you will be ready to browse via our website, click on purchase and buy. However, you still need to consider the precise measurements and dimensions for the balustrade area. The options to undertake the measurement stage are to do it yourself, hire a local tradesman or opt for a professional survey from the technical experts here at Balconette. The latter is one of the distinguishing options of our ‘Premium Level Service package’.

Advantages of the Premium Package

“Why should I pay extra for the Premium package?” you may ponder.  “I could get by with a more basic package and contract my local builder who will come along and survey and advise me on my balcony. I know him and I trust him…” We understand this entirely and in actuality, you can still utilise your reputable local builder for the installation element so, you can continue to use the tradesman of your choice to fit your system.

The Standard Balconette balustrade package offers:

• Made to Measure Products
• Ready to install
• Glass panels (included unless noted as unglazed)
• Glazing packers and rubber gaskets
• Accessories and screws to assemble the product
• Balconette's 10-year warranties
• Technical interview with specialist
• Designed and drawn-up by Balconette's Technical department.
• Technical design support
• Full Design and Drawings for production

The big advantages of the Premium package which stand out from the other packages on offer include:

• Full Site survey *
• Unlimited revisions to drawings
• Structural Bolts & Fixings (for product installation)
• Extended Glass Insurance (12 months after supply)

Full Site survey

A full-site survey with guaranteed measurements is part of our Premium service and is offered to the customer who wants perfect peace of mind with all the organisational stresses of arranging the balcony system and post-purchase warranties taken care of. It’s the top tier of service we offer, personalised for your unique needs and provides care that exceeds our Basic and Standard packages.

So, you can sit back, relax and take your mind off things, our technicians will come along to your home and perform a survey of the intended balcony area with exact measurements that we guarantee to be error-free. Measurement insurance is a great benefit to projects of all scales.

Unlimited revisions to drawings

Additional to the service provided with our Standard Package which offers 3 drawing revisions, the Premium Package offers unlimited revisions to drawings to ensure you get the plans for your system exactly as you want them.

This is further peace of mind as errors can be smoothed out and adjustments made as further variations of the system may develop.

Structural Bolts & Fixings (for product installation)

One of the key features of the Premium level package is that we assess the exact structural fixings that you need to appropriately secure the balcony system to your existing structure. This can save time and added calculations from seeking further structural advice from a builder or surveyor. We then provide the required bolts and fixings to you the customer and guarantee that they will hold the system soundly installed for years to come. Invaluable if you are flummoxed by the calculations and requirements for the ideal bolts, screws and resin solutions to affix your balustrade.

Extended Glass Insurance

We provide a warranty on glass for 12 months after supply. If during installation, a panel is chipped or cracked we can guarantee that it can be replaced without quibble. This augments our standard warranties on delamination of glass and cover for panels damaged in transit.

Premium – for Peace of Mind

The premium package is the top level of service package we offer. It’s if you don’t want the hassle and aggravation of sorting out the individual elements yourself. It’s all-inclusive like the finest Gold Star holiday. Just give the word to us to come and sort your balcony space out and we will come along and cater for the rest - everything apart from the odd cup of tea for the installers (Actually -you’ll need to arrange contracting and refreshing them directly!)